OLDER PEOPLE

BT offers low-cost broadband and phone plans for new and existing customers, aimed at people on Universal Credit or other means-tested benefits.

BT - 0800 800 150; EE – 0800 079 5122;

Plusnet 0800 432 0200

Visit Site

A guide to practical support and how to apply for it, to help with the rising cost of living. It includes housing and rent, utility bills, help with food and groceries, community lunch clubs, local warm places, free exercise and sport etc.

Visit Site

Run by Hackney Council to help residents who are in financial crisis It is as a single point of access and aims to ensure residents are claiming all the benefits they are entitled to. It offers support in rent arrears, rent deposits, access to one-off cost of living help, Council Tax debt, help with removal costs.

To receive support from the service you need to fill out (yourself or with help from a support worker) the online Money Hub form.

If you are unable to apply online call 0208 356 3111 or visit the Hackney Service Centre 1 Hillman Street E8 1DY to complete the referral form.

Visit Site

Free support service offering advice to householders on their energy bills (including water) and keeping warm and safe in their home. Also offers benefits advice.

For energy advice call 0800 304 7159 

For benefits advice call 0800 138 8218

Visit Site

Based in Islington, offers free energy advice to Londoners. Services include fuel debt advice, information about fuel and water bill discounts, utility related benefits and home energy visits to install free energy efficiency measures.  

0800 953 1221 09.00-17.00 Mon-Fri

Visit Site

You should receive this automatically but for more information visit:

Visit Site

List of local places offering somewhere warm to sit.

Visit Site

Two schemes which may save you money on your water bill:

Water Help – to see if you are eligible for a discount call 0800 980 8800.

Water Sure – only if you have a water meter.

To be eligible for help, you must be receiving benefits and have a medical condition that requires extra water OR have three or more children under the age of 19 living with you. Click the link below to find out more.

Visit Site

Advice for older people on health, money, finding care, housing etc.

National advice line 0800 678 1602

Visit Site

See also Age UK East London

Women-led support service for vulnerable people including a befriending service for older people with younger people as befrienders and cost of living food vouchers.

Call: 020 8088 7650

Visit Site | Email Here

Seeks to relieve the anxieties, problems and sometimes injustices faced by elderly and terminally ill people and their pets.

Call 01736 757 900

Visit Site

Free care and bereavement counselling for people who are dealing with grief.

Helpline 0808 808 1677

Visit Site

Confidential information and support to an older person or anyone concerned about an older person, who is at risk of, experiencing or recovering from any form of abuse and neglect, including financial, psychological, sexual and domestic abuse.

Helpline 0808 808 8141 Open 24/7

Visit Site

Advice on care and support, money and benefits, housing, end of life, health and mobility. Check website for wide range of factsheets and advice guides. Helpline 0800 319 6789

Visit Site

Offers welfare support, social and cultural activities, a lunch club (£3), and help with housing and pensions enquiries.

Drop-in centre St Thomas More Hall, 9 Henry Road N4 2LH

Helpline: 020 7428 0471 10am-4pm

Visit Site

If you are over state pension age and on a low income, you could be entitled to Pension Credit.

Call the free helpline:
0800 99 1234

Government: Visit Site

Citizen’s Advice Bureau: Visit Site

Telephone befriending service for older people facing isolation, including a service specifically for LGBT+ people aged 75 and over.

Visit Site

Housing, mental health and welfare advice and social support for veterans, service personnel and their families.

Forces Line: 0800 260 6767

Visit Site

The Marie Lloyd Centre is home to Age UK East London, Hackney Carers, Choice in Hackney, The Huddleston Centre, the Holly Street Luncheon Club and MRS Independent Living.   Offers information and support services and a  wide range of events and classes.

Age UK East London 020 898 17124 329
Marie Lloyd Centre Manager 07561 700 588
Queensbridge Road E8 3LA Mon-Fri 09.00-17.00

Visit Site

Offers a wide range of services including long-term support services to those  affected by stroke and their families and Sharp End - a community programme for people aged 50+. Call 020 7033 8500

Visit Site

Marie Lloyd Centre, 329-31 Queensbridge Road E8 3LA

Provides a range of services to support people to stay in their home, including advice on making home adaptations, help for hoarders, providing home safety checks, digital confidence and home based exercise tuition and strength and balance classes. Also runs Hackney Dudes, a social club for men (07957 432098).
Call 0330 380 1013 Mon-Fri 09.00-13.00 

Visit Site

Support and activities for older people, including lunch club, community transport, and a memory group for people with early onset dementia. Call 020 7923 3536
39 Leswin Road, N16 7NX

Visit Site

Meets every Tuesday, 11.00-13.30.

Free tea/coffee and hot lunch. Anyone over 50 is welcome – just turn up. The garden is opposite Dalston Junction Overground Station.

Visit Site

A community men’s group for men aged 50+. Meets every Monday 14.00-15.30 at Well Space, 241 Well Street E9 6RG). 020 8533 0951 or email amp@hackneycarers.org.uk

Social club for older men which meets every Friday at Dalston Curve Garden (opp. Dalston Junction Overground Station), 11.00-13.00

Refer someone or yourself by filling in form at this web address or calling 07957 432098

Visit Site

St Mary’s Centre, Stoke Newington Church Street, N16 9ES. Thursdays and Fridays for soup and cakes, tea and coffee. Pay something or nothing.11.00-14.00.

Visit Site

Support and advice helpline for people affected by serious, life-limiting illness. Also offers free bereavement support and/or counselling to children, young people and families.
Advice and support line 0300 30 30 400 Open 24/7

Visit Site

Nutritious two-course meals for people aged 55 and over. Some make a small charge. East and South East Asian Community Centre (Mon/Wed/Fri); Hackney Caribbean Elderly Association (Tues/Wed/Thurs); Chats Lunch Club (Thurs); Hackney Chinese Community Services; Hackney Cypriot Association (Tues-Fri); Hot Line Meals Club (Jewish/Kosher) (Sun-Thurs); Halkevi (Turkish/Kurdish) (Mon and Wed); Lunch Up Woodberry Down Lunch Club (Tues and Fri); Holly Street Lunch Club (Tues-Thurs); Nightingale Lunch Club (Mon-Fri); North London Muslim Community Centre (Tues and Wed); Centre 151-VLC Pho Club (Wed and Sat). Visit the website for times, days and costs or call 020 7923 1962

X8184

Visit Site

Weekly activities for older people living in Woodberry Down and surrounding areas, including coffee mornings, provision of surplus food, befriending and health checks. Call 0787 634 5457/0787 979 3765

Visit Site